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Why was the whole crew of the ship in Passengers locked in a separated room which no regular passenger had access to?

What reason could there be to separate them from the passengers? They even said that a system malfunction is impossible and if I remember that correctly someone also mentioned that the crew will awake before them.

So why are these crew members all locked into their own part of the ship?

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It's standard security practice to separate critical systems in case of fire, terrorism, or asset protection. A malfunction of the sleep pods may be unlikely, but intentional attacks are not. It parallels modern day practices of locking the cockpit.

In Passengers, it's explicitly called a fire wall.

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